Terms of service
OVERVIEW
Welcome to Coccolosi Pets! The terms “we”, “us” and “our” refer to Coccolosi Pets. Coccolosi Pets operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a curated shopping experience (the “Services”). Coccolosi Pets is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence and that you have given consent for any minor dependents to use the Services on your devices.
To use the Services, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and all activities under your account. You may not transfer or sell your account.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and settings.
We do not guarantee that product quality or appearance will meet your expectations. Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Coccolosi Pets reserves the right to accept or reject any order at its discretion. Orders are only accepted once confirmed.
Payment must be received before acceptance. Please review your order carefully, as cancellations may not be possible after acceptance.
If an order is modified or canceled, we will attempt to notify you using the provided contact details.
Purchases are subject to our Refund Policy [LINK]. Orders are for personal use only, not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices and promotions may change without notice. The price charged is the one at the time of order confirmation.
Prices do not include taxes, shipping, or duties unless stated. Prices may differ across platforms or locations.
You agree to provide accurate payment details and ensure your payment method is valid and authorized.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only.
Once products are handed to the carrier, ownership and risk transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content, trademarks, designs, and materials belong to Coccolosi Pets, its affiliates, or licensors.
You may use the Services for personal use only. Unauthorized use, copying, or distribution is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
Accessing third-party services is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Coccolosi Pets uses Shopify to operate the store. However, all transactions are directly between you and Coccolosi Pets.
Shopify is not responsible for any aspect of your purchases.
SECTION 10 – PRIVACY POLICY
Your personal data is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using our Services, you confirm that you have read these policies.
SECTION 11 – FEEDBACK
Any feedback you provide may be used by us freely without compensation.
You confirm that your feedback does not violate any rights or laws.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes.
Prohibited activities include fraud, harassment, spreading false information, hacking, or misuse of data.
SECTION 14 – AGENTS
If automated tools or agents are used, they must comply with identification and usage requirements.
SECTION 15 – TERMINATION
We may terminate access at any time without notice.
Certain provisions will survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
SECTION 17 – LIMITATION OF LIABILITY
We are not liable for any damages, including indirect or consequential losses.
SECTION 18 – INDEMNIFICATION
You agree to indemnify Coccolosi Pets and partners against claims arising from your use of the Services.
SECTION 19 – SEVERABILITY
If any provision is invalid, the rest remains enforceable.
SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 21 – ASSIGNMENT
You may not transfer your rights without consent. We may do so freely.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Coccolosi Pets is based.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms should be sent to:
Coccolosi Pets is operated by Jasa Digital Media FZ-LLC (JDM)
RAKEZ Compass, Ras Al Khaimah, UAE
Email: contact@jasadigitalmedia.com
Phone: +971 58 561 9044
Content responsible: Silvia Pusceddu
Disclaimer: We are not responsible for external website content.